Privacy Policy
Last updated: June 26, 2026
Introduction
This Privacy Policy explains how elm-ocelot collects, uses, stores, and protects your personal information when you use our website or services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect information that you provide directly to us when you:
- Submit a booking request through our website
- Contact us via email
- Subscribe to our communications
- Participate in our tours or services
The types of information we may collect include:
- Name and contact details (email address)
- Service preferences and booking details
- Any information you choose to provide in messages to us
How We Use Your Information
We use the information we collect to:
- Process and confirm your booking requests
- Communicate with you about our services
- Improve our website and services
- Respond to your enquiries and provide customer support
- Send you information about our services (only if you have opted in)
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is limited to authorized personnel only.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking records are typically retained for seven years for accounting and legal purposes.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website or conducting our business
- When required by law or to protect our rights
- With your explicit consent
Your Rights
Under data protection law, you have rights including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise any of these rights, please contact us at [email protected]
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about how we use cookies, please see our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]